Customer Feedback

Quality Evaluation / Customer Feedback Form

Please fill out the form below to provide us with feedback about our quality of service.

Name:
Email:
Invoice Number:
Service Date:
Technician Name:

Please rate the following questions using the scale below:

1=Strongly Agree    2=Agree    3=Undecided    4=Disagree    5=Strongly Disagree    6=Not Applicable
My phone calls were handled in a friendly manner, and the
process of scheduling my service was professional and convenient.
My service technician was courteous and knowledgeable.
My service technician adequately informed me during my service call.
My service technician cleaned up after himself.
All of my requests and concerns were
addressed and completed to my satisfaction.
My overall experience with Hedlund Plumbing
met or exceeded by expectations.
I would recommend Hedlund Plumbing to others.
Additional comments:

 

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